Family-level warmth and exceptional knowledge and professionalism
Incredible customer service and professionalism make for a great trip.Guides (Holber in the Sacred Valley) and drivers were on time and professional with comfortable, modern vehicles. They gave great snacks and the recommended food options were excellent. We especially enjoyed Mayta in Lima, Cicciolina in Cusco, and the lakeside pachamanca feast. Holber spoke excellent English, as did the guide who did our Lima airport transfers (Renato, I want to say?) Drivers also seemed to speak decent English.Schedules and plans were customizable and flexible even during the trip, both in response to flight changes as well as energy levels/group desires.However, they went above and beyond when one of our party needed to be treated for altitude sickness. They made sure that the rest of the party was well-looked after, but frequently checked in both in person at the clinic and by Whatsapp and helped with medical translation and giving family updates. They treated us like someone in the family was sick.Highly, highly recommended for your Peru plans.